One platform. Intelligent conversations. Real business automation.
MultiWA transforms WhatsApp into an intelligent channel for sales, customer support and business operations. Built on the official Meta WhatsApp Business Platform, it brings AI agents, workflow automation, knowledge retrieval and human handover into one enterprise-ready solution.
Unlike a traditional chatbot, MultiWA understands context, works with your approved business knowledge and can automate complete processes while keeping a human operator available whenever needed.
Talk to MultiWA live →Answer recurring questions, qualify leads, recommend services and book meetings using specialized AI agents available through WhatsApp.
Connect documentation, PDFs, websites, catalogues, policies and internal procedures so answers use approved business information.
Automate appointment booking, onboarding, order tracking, document collection, notifications, ticket creation and system updates.
Transfer a conversation to a human operator without losing its history, collected information or the context behind the request.
Deploy specialized agents with their own instructions, permissions, knowledge and automation workflows.
MultiWA can support customer service, sales and internal operations from the same controlled platform.
Each agent follows the role, knowledge and permissions defined for its department.
Manage AI conversations, human takeover and operational follow-up from one place.
MultiWA brings together:
Cloud-ready, multi-tenant and designed for secure conversation management at business scale.
Use your systems, your documents and your operating rules.
Automate complete workflows such as:
Custom integrations can match the way your organisation already works.
Faster responses, less repetitive work and a modern conversational experience — with human control whenever it matters.
Tell us which conversations, documents and business systems are involved. We will map the workflow and show you what MultiWA can automate.
Discuss your MultiWA workflow →